Testimonials

Connect2 has changed the old-fashioned, pen-to-paper methods of daily recreational facility operations and incorporated technology, experience, and user-friendly modules to enhance our procedures across the board. The Connect2 application is an all-in-one package that organizes the staff’s daily responsibilities, allowing them to focus on risk management and the member experience instead of the chore of checklists, paper reports, and spreadsheets. Our student staff are able to think critically, improve communication, and provide more accurate data and information that we can instantly use to manage our facility. From an administrative aspect, we can gather improved and accurate assessment data, risk management reports, and use the modules to enhance how we communicate with the staff. To top it all off, we are making our own contributions to sustainability by significantly decreasing the use of paper. From top to bottom, Connect2 has allowed us to take a big step forward in being an industry leader in recreational facility operations.

Connect2 has helped our team increase our efficiency and reduce the amount of paper we consume each day.  We are saving both time and trees! We have expanded the use of Connect2 from our Facilities Team to also include our Competitive Sports and Fitness Departments.  Our staff has embraced Connect2 and the opportunity to streamline our operations with an eco-friendly solution.

Connect2 has helped improve our reporting and document storage which is important for a campus with multiple facilities. I no longer have to wait for documents to be delivered and I can be quickly notified when something major happens in our facilities regardless of the time of day. Gone are the days of having to store binders and boxes of accident and incident reports. We’ve also been able to implement safety inspections that can easily be followed up with and provide documentation for future audits. Connect2 has simplified operations and made it more convenient for all of our staff to access information.

Over the last three years, Cal Poly Pomona has been one of the Partner Sites in the development of Connect2.  This web-based solution allows us to more effectively manage critical operations and data collection related to facility usage counts, injury/incident reporting, daily tasks, and overall communications.  Because it is made for university recreation professionals by university recreation professionals, the components cater to our unique needs.  Overall, the student staff love the interface and it is helping the pro staff more efficiently manage our time and data all through a paperless system.

Transitioning to Connect2 has been one of the best operational decisions our department has made!  We had been doing many processes electronically, but within many different systems and programs.  Connect2 has helped us streamline our operations (mainly at our control desks) into one program.  Now our student employees have access to work assignments and resources right at their fingertips!

Personally, I have been most impressed with the receptiveness of the Connect2 team to our ideas for improvement.  Many times we offer a suggestion of how to better use the app, or how it could be adjusted a bit for our department, and usually those ideas are built into the next update!

I am looking forward to working with Connect2 for many years to come!

Connect2 has made an immediate impact in the overall efficiency of our department.  Counts are being recorded more accurately, forms are getting in front of our professional staff more quickly, and we have significantly reduced the amount of paper we are consuming.  From an assessment perspective, the reports we are able to generate will help us make informed decisions about our current facilities as well as future renovations.  Additionally, we have found that the quality of rounds from our student employees has improved greatly as they now have all necessary resources at their fingertips anytime they leave our access control.

During normal times Connect2 is a valuable resource to automate several processes that formerly took place via paper. In the new COVID-19 reality I see the benefits of the Connect2 system becoming even more important. I really like the tasks, counts, and SOP functionality of Connect2. Tasks help me manage hourly staff and give that staff time sensitive projects that require less hands-on leadership to get tasks accomplished. The Counts functionality has provided me valuable data that I can quickly share with city Leadership that would have taken hours with paper processes. I highly recommend the Connect2 software to any agency looking to increase efficiency.

Connect2 has created countless operational efficiencies and provided inter-departmental sharing of information. It has allowed for customization for specific program areas, while also creating consistency in areas that intersect the entire department. The Connect2 team is so easy to work with and willing to assist with whatever you need. Their customer service simply can’t be beat. The communities of other users as well as opportunities for professional development to learn and grow your own capabilities of using the software is so helpful. I am so grateful we had them on board before COVID and I am even more grateful now that we are in it as well!

As a small program good communication is essential to our operations, and that’s made possible with Connect2. My students love using it, the app is intuitive and the reporting features allow me to oversee what’s happening without micromanaging or even needing to be on-site. I’ve streamlined so many processes with Connect2, which is always evolving and improving based on customer feedback- I could never go back to ‘the old way’ of doing things!