Charissa brings over 20 years of experience in the luxury hospitality, spa, salon, and wellness industry specializing in retail, operations, staffing technology, and business development.  She’s has experience with a diverse portfolio of over 50 spas nationally and internationally and has worked directly with spas that have been awarded “World’s Best” by Travel+Leisure as well as the prestigious Forbes “Five-Star” status.

Charissa started off in the industry in her teens, when she received her Cosmetology License. Wanting to take things further after graduation, she then specialized in artistry and design at the London College of Make-Up Artistry in Toronto, Canada. Selections of her work were featured on national TV shows and magazines around the country. This experience allowed her the opportunity to work in various roles with worldwide spa and leisure management companies, including Spa Director, Regional Operations Director, Retail Specialist, and as a Corporate Spa Director. Most recently Charissa worked with Zeel, a spa service technology company. She was the Key Note speaker at The Skin Inc. Conference speaking on the topic of “Understanding Digital Spa Services and How They May Change the Future of Spa.”

Charissa is the Corporate Director of Connect2’s Spa and Wellness Team servicing hotel/resort spas, day spas and wellness centers around the country.  Her deep understanding of spa and wellness operations combined with her sincere desire to help others improve the efficiency of their businesses makes her the perfect fit for the Connect2 Team.